Shampoos & Topicals:
How often would you recommend bathing a dog or cat with the medicated Wellmark Chlorhexidine or Wellmark Seborrhea Shampoos?
1-2 times per week, as indicated on the label (or as directed by a veterinarian).
After applying the Wellmark Chlorhexidine Spray or Wellmark Chlorhexidine Pads onto the skin of my dog or cat, how long before you can let them lick themselves?
Waiting 10 minutes after application is ideal. This gives the chlorhexidine time to work.
Are the Wellmark Chlorhexidine Topical products good to use on small animals (ex. rabbits, birds, etc.)?
We can only recommend using the products on the animals which are noted on the product label.
Would the Wellmark Seborrhea Shampoo be suitable to treat contact dermatitis and Psoriasis?
Yes
Why is the Wellmark Chlorhexidine Shampoo blue in colour?
Colour is added to enhance the appearance of the product. It also provides users and clinicians with a unique colour identifier to easily distinguish different shampoo products from another.
How long do you have to use the Wellmark Chlorhexidine or Wellmark Seborrhea products before you see a noticeable difference?
This depends on the nature of the condition being treated, but most of the time a skin infection will clear up after 1-2 weeks of use. If it does not resolve the condition or irritation presents, consult a veterinarian.
Are the Wellmark Chlorhexidine Pads safe for facial skin folds?
Yes, just keep away from eyes.
Is it safe to use the Wellmark Chlorhexidine Products on broken skin e.g. on dogs or cats that has scratched their skin raw (and possible stinging)?
It can be used here, but it may sting.
Does the Wellmark Chlorhexidine Spray have a higher concentration than the Chlorhexidine Pads?
No, the spray and pads have the same concentration.
What if I accidently get the Wellmark Chlorhexidine Spray in my dog or cats’ ears?
It should not be put into the ears. However, if a small amount were to enter it is likely fine. If excessive amounts enter the ear canal, it should be wiped out. Chlorhexidine Gluconate (CHG) can be ototoxic (inner ear damage) if the tympanic (eardrum) membrane is ruptured, which is rare.
Is it safe to use the Wellmark Chlorhexidine Spray and Wellmark Chlorhexidine Pads in my dog or cats’ ears?
Neither product should ever be used in the ear. On the back side of the ear is fine, not on the inside.
If my dog or cat has a chemical reaction to a flea and/or tick product, can I use one of the Wellmark products to reduce inflammation?
Yes, the Wellmark Premium Aloe and Oatmeal Shampoo is a good start, or the Wellmark Seborrhea Shampoo. Make sure to follow the flea/tick product label instructions for the length of time required to wait prior to bathing.
Can I use the Wellmark Chlorhexidine products on other animals such as rabbits and guinea pigs?
Wellmark Chlorhexidine products are only approved for use on dogs and cats. We cannot recommend off-label uses such as on other animals. Consult a veterinarian before any off-label use (i.e. for any other animals) and follow their advice.
Which product is best suited for the treatment of acne and blackheads in dogs and cats?
For areas around the face, we recommend the Chlorhexidine Pads. For other areas, we recommend the Seborrhea or Chlorhexidine Shampoos.
Ear Care:
Is the Wellmark pH Ear Cleaning Solution safe to use on both cats and dogs?
It is safe and recommended for use in both dogs and cats.
Dental Care:
My cat will not allow me to massage the Wellmark Dental Rinse in for any amount of time, so I’m curious if the wipes are as strong as the rinse?
Wellmark Dental Rinse and Dental Wipes are equally effective.
Are the Wellmark Dental Wipes as effective as the Wellmark Dental Rinse?
The Wellmark Dental Rinse and Wellmark Dental Wipes are equally effective. The Wellmark Dental Rinse is effective for cleaning in between teeth while the Wellmark Dental Wipes help with manually removing plaque.
How long should you withhold drinking water after you use the Wellmark Dental products?
Withholding water for 10-15 minutes is ideal.
Is it safe to swallow the Wellmark Dental Rinse?
Swallowing is not a concern unless it’s a significant portion of a bottle. If a routine amount is used and swallowed, it will be fine but should be avoided as much as possible.
Is it safe to use the Wellmark Dental products on my dog or cat who has gingivitis?
It can be used in cases of gingivitis to promote dental health.
Is it safe to use the Wellmark Dental Rinse or the Wellmark Dental Wipes on my cat or dog with stomatitis (inflammation of the mouth or lips)?
It is safe to use but may cause some discomfort if inflamed areas are aggravated.
How many drops are in 2-4 mL?
2-4 mL is equivalent to 10-20 drops.
Why is there a disclaimer on the Wellmark Dental Rinse and Wipes label that says: "Published literature has reported some possible staining with prolonged use of chlorhexidine"?
Prolonged use of chlorhexidine on teeth may cause staining, but it’s very infrequent. 0.12% chlorhexidine is the gold standard for oral care in pets.
Is there a dental water additive?
Not at this time.
Nutraceuticals:
Are the Wellmark Nutraceutical Supplements safe to give my dog and cat when feeding raw food?
Yes
Do you have to keep your dog or cat on the Wellmark Nutraceutical supplements for life?
No, duration of use is animal specific depending on the reason the supplement is being given. They can safely be used for life.
Are the Wellmark Nutraceutical Supplements safe to use long term and as a preventative?
Yes
How similar are the active ingredients and the concentrations in the Wellmark Kidney Health, Wellmark Urinary Health and the Wellmark Liver Supplement to those sold at a veterinarian clinic?
The ingredients and quantities are very similar to those found in the vet channel.
Are the Wellmark supplements intended to by prophylactic only (preventative at a given age; early onset of disease state) vs more advanced stages of the disease?
They can be used at any stage of a pet’s life to support their health and possibly prevent, delay or help manage certain conditions. Always consult with a veterinarian before giving any supplements or medications to your pet that has a health problem.
The Wellmark Liver Supplement says “do not crumble”. Why are you not allowed to crumble and sprinkle over food?
The product is best given whole or split. The formulation is designed to protect the active ingredients from the stomach’s acid until it gets into the intestine. If the tablet is crumbled, this effect is reduced.
Can supplements be used in addition to specialty Urinary and Kidney diets? Is too much cranberry a bad thing?
The Wellmark Supplements should be well tolerated when used with regular and specialty diets. The possible exception here is the Wellmark Kidney Health supplement which contains Potassium Citrate. A vet may have a target potassium level for the animal and this should be considered when adding this supplement into the pet’s diet when kidney disease is being managed. Always consult with a veterinarian before giving any supplements or medications to your pet that has a health problem.
Can the Urinary and Kidney supplements be mixed with water?
The Urinary Health supplement could be mixed with water. The Kidney Health supplement is not recommended as the vitamins and probiotics may degrade if kept in water for too long.
Are the Nutraceuticals safe to use without my pet having any symptoms or conditions present?
All the supplements are safe for use even if they are not managing a health condition.
Why is echinacea an ingredient in the Urinary supplement?
Echinacea may help boost the immune system.
Other:
What does w/v mean on the Wellmark Chlorhexidine Spray and Wellmark Chlorhexidine Pads?
w/v is “weight to volume”. These products contain Chlorhexidine at 20mg / mL.
What does the w/w mean on the Wellmark Chlorhexidine Shampoo?
w/w is “weight to weight”. This product contains Chlorhexidine Digluconate at 20mg / g.
Why are the ‘other’ ingredients not listed on the label?
Due to space restrictions on the printed labels, we were not able to list all the ingredients in legible font size. Instead, we have listed them on this website.